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Questions about an order, a batch certificate, or where we can ship.
We answer email on business days, usually within one working day. For anything about a specific order, include your order number.
What We Can Help With
Order status and tracking, batch certificates of analysis, and whether we can ship to a particular address. For anything about an existing order, include the order number.
21 and older only. Keep out of reach of children and pets. Not for use if you are pregnant, nursing, or taking prescription medication. Do not drive or operate machinery after use. May be habit forming. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease, and no representation is made as to their intended use or suitability.
We do not ship where kratom is prohibited: Alabama, Arkansas, Indiana, Louisiana, Ohio, Tennessee, Vermont and Wisconsin. We also do not ship to Sarasota County, Florida; San Diego, Oceanside and Newport Beach, California; Parker and Monument, Colorado; Jerseyville, Alton, Glen Carbon and Edwardsville, Illinois; Franklin, New Hampshire; and in Mississippi the counties of Alcorn, Calhoun, Itawamba, Lowndes, Monroe, Noxubee, Pearl River, Prentiss, Tippah, Tishomingo and Union, and the towns of Belmont, Blue Mountain, Booneville, Bruce, Burnsville, Caledonia, Columbus, Corinth, Derma, Fulton, Guntown, Iuka, Mantachie, Marietta, New Albany, Okolona, Oxford, Pontotoc, Ripley, Saltillo, Senatobia, Tishomingo and Vardaman.
Restrictions change often. The current list always lives on our shipping and restrictions page.
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